Before making dinner reservations, hiring a dog-walker, going to the movies or finding a plumber many consumers utilize online review websites to help make an informed decision. Sites like Angie’s List, Yelp, Consumer Reports and even Facebook provide the opportunity for an online community to publish a review for all to see. Professionals fall into the class of other service-providers who may be reviewed online. These reviews may serve as a nice source of referral business; they can also tarnish a professional’s reputation …
Continue ReadingAuthor: Seth L. Laver
Avoiding Legal Costs of Unpaid Internships
Summer is almost here – the sun, vacations, Coronas, and lawsuits arising from unpaid internships. We’ve previously warned of these risks here and here. Yet, the suits that some call the “new slip and fall case” are more frequent than ever. It seems that every week brings news of another lawsuit filed by unpaid interns. So, another reminder is warranted. Employers must beware of these risks and take precaution to ensure that they are not the next victim of an FLSA class-action claim.
Recently, …
Continue ReadingBe an Expert at Retaining Experts
Expert witnesses play a key role in professional liability matters. The perfect expert will work with counsel to identify and address issues during discovery and later will effectively condense complex issues to a jury in layperson terms. As a result, attorneys must carefully consider who they select and how to best utilize the expert. In a sense, an expert witness is just another tool available to the professional malpractice practitioner; an expensive and unwieldy tool if not vetted and monitored properly. Often, it is the …
Continue ReadingThe “Settle and Sue” Method
They say that a truly good settlement is one that leaves everyone unhappy. There is plenty of truth here. But some settling parties take their unhappiness to a new level by filing a malpractice claim. Whether it be buyer’s remorse, doubt, or the opportunity to reconsider the settlement without the distraction of active litigation, some settling parties determine that they took too little or gave too much away. This may be a part of the uncertainty of compromise and often dissipates over time without …
Continue ReadingFaulty Engagement Letters Is #1 Cause of Claims
Seriously; you still don’t require that your clients execute an engagement letter? Apparently not. Professional Liability Matters routinely warns of the risks of representing a client without a clear engagement letter. In addition to laying out the objectives of the representation, well-crafted engagement letters help to reduce the likelihood of claims from dissatisfied clients. It would seem obvious, then, that attorneys would require clients to sign an engagement letter as a prerequisite to any attorney-client relationship. However, in a recent national legal malpractice conference held …
Continue ReadingCase Closed! Tips For Properly Closing a File
All professionals should maintain a consistent and carefully considered practice for closing files. Don’t rush to send the file to the shredder. Don’t push the boxes into a dusty warehouse. Rather, best practices mandate that all professionals, notably attorneys, engage in a series of important tasks when closing a file. Poor practices at the end of an assignment can lead to conflicts issues, document retention woes, client confusion or worse. Take for example the attorney in Maryland who was recently disbarred for conduct that could …
Continue ReadingLegal Zoom’s Business Model Prompts Ethical Debate
As the legal industry evolves, attorneys and would-be clients continue to experiment with alternatives to the standard law firm model. Some websites offer do-it-yourself standardized legal forms for basic legal needs such as will preparation, lease agreements or corporate formation documents. You’ve probably seen the commercials for Legal Zoom, Nolo, RocketLawyer and others. But, what is actually for sale? Has an attorney drafted these documents? If so, are these attorneys subject to professional malpractice exposure? If not, are these sites engaged in the …
Continue ReadingSocial Media Use Before and During Trial
Often, the fate of your client is in the hands of a group of strangers. These strangers, aka jurors, will determine whether your client is guilty or innocent, liable or not. Sure, jurors’ decisions are based on their evaluation of the evidence, credibility, and the law but verdicts are also reached due to juror bias, personal experience, or tendencies. Thus, the process of selecting a jury is critical and attorneys utilize various methods and strategies in picking only those strangers more likely to decide in …
Continue ReadingA Case of Black Robe Disease
Judges are bound by a code of conduct in the jurisdiction where the judge sits. Like the code governing attorneys, judicial codes vary somewhat from state to state. There are ramifications for judges who break this code, some can be very severe. In the more common scenario, a judge may face criticism for conduct that may be perceived as an inappropriate use of the bench also known as “black robe disease,” when a judge lets her authority over the court go to …
Continue ReadingBeware of the Referral Website
Professionals love a good referral source. Some attorneys and others use referral service-providers to reach a wider audience via the internet. But these services are not without risk. A recent Indiana decision demonstrates the ethical pitfalls inherent in referral websites. In this decision, an attorney was held accountable for an improper advertising model utilized by the referral website.
In a decision issued last week, an attorney found himself on the wrong end of an ethics debate when the Indiana Supreme Court concluded that the American …
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