The Risks of Auto-Reply Messages

One of the consequences of modern technological advances is that many expect 24/7 access to their employees and outside professionals.  Today there is really no such thing as unreachable and there are fewer and fewer locales that are “off the grid.” 48 hours without responding to e-mail is not acceptable to some. As a result, when business travel, vacation, or other events preclude timely e-mail responses, many employees and professionals utilize the all-too-familiar auto-reply message. However, some experts suggest that these messages carry considerable security …

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The Ethical Limitations of Blogging

Some of the critical ingredients to professional “success” include some combination of skill and marketability.  Either, on their own, are insufficient for professional’s to meet their goals. Today, marketing takes many forms – whether through social media, television, or traditional print.  Developing an effective message and reaching the right audience are just as important as developing the skills of your trade.  Many professionals have turned to blogs and other forms of social media as a form of marketing. However, these avenues of communication are not …

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Illegal Formation? Raiders Cheerleaders Allege Wage & Hour Violations

A recent class action suit filed by two Oakland Raiders cheerleaders alleges that the NFL team violated labor laws, including paying less than minimum wage and illegally requiring them to pay expenses out of their per-game salaries. Add this to the fairly lengthy list of off-season concerns facing one of last season’s worst teams in football.

According to reports, each cheerleader is paid $125 per home game, but they are not compensated for time spent rehearsing, participating in the season’s 10 mandatory promotional events, …

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Good Samaritan or Workplace Liability?

Your colleague begins to choke on his sandwich at lunch. The courier trips on loose carpet in your office lobby. Your co-worker goes into anaphylactic shock. What to do? Good Samaritan laws are designed to indemnify individuals who provide reasonable assistance to others in a time of emergency. The laws are intended to encourage assistance without fear of legal repercussion for unintentional injury or wrongful death. These laws have an interesting role in the office setting.

Generally, in order for an individual who renders aid …

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Attorney’s Tweet Leads to Sanctions

Tweet with caution. It only takes 140 characters for professionals to embarrass themselves or worse. Social media has many advantages. No doubt. But, many users could benefit from an “unsend” option after their post has already infiltrated cyberspace. Of course this option doesn’t exist. We’ve all heard stories of the impulsive, ill-advised posts (like these), an embarrassing typo (like this) , or the heat of the moment tweet (like this) sent hastily without a second thought. In certain circumstances these posts go …

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The Limits of Limited Scope Representation

Courts are facing an unprecedented number of pro se litigants. Whether due to the economy, a changing attitude over litigation, technology, or other causes, courts flooded with pro se litigants have struggled to come up with a solution. In certain practice areas such as family law and property cases a high percentage of all suits involve at least one unrepresented party. This places an administrative stress on the courts. Some jurisdictions are experimenting with a potential answer to the “pro se problem” through the use …

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Managing Client Expectations – A Must for Professionals

Managing client expectations is a critical risk management skill necessary to ensure a healthy professional relationship. Every communication provides an opportunity to revisit and redefine expectations.  A professional who sets and fails to deliver upon lofty expectations is in an uncomfortable and potentially litigious situation.  There are several tools available to the professional to help curb expectations and limit the damage when (inevitably) the result doesn’t go as planned.

Various studies, most of which arise in the medical malpractice context, prove how important it is …

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Better Call Saul? Not Always. The Risks of the Negligent Referral

Fans of the popular series “Breaking Bad” will be familiar with the trials and tribulations of Saul Goodman, an attorney who frequently receives and accepts referrals to handle all types of legal issues. Saul provides the perfect example of the real world risks facing referring attorneys when the subsequent professional commits malpractice.

When referring a matter, an attorney has a duty to ensure that the successor attorney is competent and trustworthy. In such a referral arrangement, agency principles apply: the referring attorney …

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Cybercrime Strikes Target Corp

Target Corporation, the nation’s number two general retailer (after Wal-Mart), was recently the center of a cybercrime attack that may have compromised as many as 40 million credit and debit card accounts. Target revealed that a third-party had breached its security safeguards during the height of the holiday shopping season and gained access to private customer data, including shoppers’ names, credit card numbers, expiration dates, and three-digit security codes. This highly publicized debacle highlights the risks of cyber exposure.

Target’s large scale data breach is …

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New Year’s Resolutions for the Professional

Maybe 2014 will be the year that you stick to your New Year’s resolutions. While weight loss, charitable giving, drinking less, learning something new, and quitting smoking top the list of most common goals for next year, your friends at PL Matters suggest adding a few resolutions. We’ve taken a close look at what has interested you the most in 2013 and based on that data we’ve compiled a list of lessons taken from our collection of posts for you to incorporate into your 2014 …

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