Some of the critical ingredients to professional “success” include some combination of skill and marketability. Either, on their own, are insufficient for professional’s to meet their goals. Today, marketing takes many forms – whether through social media, television, or traditional print. Developing an effective message and reaching the right audience are just as important as developing the skills of your trade. Many professionals have turned to blogs and other forms of social media as a form of marketing. However, these avenues of communication are not …
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Illegal Formation? Raiders Cheerleaders Allege Wage & Hour Violations
A recent class action suit filed by two Oakland Raiders cheerleaders alleges that the NFL team violated labor laws, including paying less than minimum wage and illegally requiring them to pay expenses out of their per-game salaries. Add this to the fairly lengthy list of off-season concerns facing one of last season’s worst teams in football.
According to reports, each cheerleader is paid $125 per home game, but they are not compensated for time spent rehearsing, participating in the season’s 10 mandatory promotional events, …
Continue ReadingGood Samaritan or Workplace Liability?
Your colleague begins to choke on his sandwich at lunch. The courier trips on loose carpet in your office lobby. Your co-worker goes into anaphylactic shock. What to do? Good Samaritan laws are designed to indemnify individuals who provide reasonable assistance to others in a time of emergency. The laws are intended to encourage assistance without fear of legal repercussion for unintentional injury or wrongful death. These laws have an interesting role in the office setting.
Generally, in order for an individual who renders aid …
Continue ReadingOut of State Advice Leads to Out of State Liability
Professionals may be exposed to liability outside of their “home” state. For those professionals that provide interstate advice, they may be subject to the jurisdiction and laws of any state in which they practice. Take for example the recent legal malpractice case in which a Connecticut law firm was dragged into a lawsuit in Arizona because of allegedly negligent tax advice. Sure, the first rule is to avoid a lawsuit. But, a close second rule is to implement procedures such that the professional is in …
Continue ReadingAttorney’s Tweet Leads to Sanctions
Tweet with caution. It only takes 140 characters for professionals to embarrass themselves or worse. Social media has many advantages. No doubt. But, many users could benefit from an “unsend” option after their post has already infiltrated cyberspace. Of course this option doesn’t exist. We’ve all heard stories of the impulsive, ill-advised posts (like these), an embarrassing typo (like this) , or the heat of the moment tweet (like this) sent hastily without a second thought. In certain circumstances these posts go …
Continue ReadingPromptly Disclose…Don’t Promptly Confess
Professional Liability Matters would have little to discuss if professionals were perfect. Needless to say, we are not. Often, it is how the professional responds to the inevitable error that can mean the difference between soon forgotten mistake and malpractice. Upon the discovery of an error, some professionals are confronted with a difficult conflict: their interest in confronting the error and discussing it with the client on the one hand, without making an admission that could jeopardize insurance coverage on the other. This conundrum places …
Continue ReadingThe Limits of Limited Scope Representation
Courts are facing an unprecedented number of pro se litigants. Whether due to the economy, a changing attitude over litigation, technology, or other causes, courts flooded with pro se litigants have struggled to come up with a solution. In certain practice areas such as family law and property cases a high percentage of all suits involve at least one unrepresented party. This places an administrative stress on the courts. Some jurisdictions are experimenting with a potential answer to the “pro se problem” through the use …
Continue ReadingManaging Client Expectations – A Must for Professionals
Managing client expectations is a critical risk management skill necessary to ensure a healthy professional relationship. Every communication provides an opportunity to revisit and redefine expectations. A professional who sets and fails to deliver upon lofty expectations is in an uncomfortable and potentially litigious situation. There are several tools available to the professional to help curb expectations and limit the damage when (inevitably) the result doesn’t go as planned.
Various studies, most of which arise in the medical malpractice context, prove how important it is …
Continue ReadingFirst Circuit Enforces Arbitration Clause in LPL Suit
Professional Liability Matters has previously advocated the benefits of a well-drafted mediation or arbitration agreement in the professional engagement letter. The judicious application of alternative dispute resolution can help to mitigate costs, expedite conflict, and preserve business relationships. Although an ADR provision can lead to efficient resolution of the substance of a professional liability suit, invoking the provision itself can sometimes lead to contentious litigation in its own right.
The question of the enforceability of an arbitration agreement in a professional engagement letter was recently …
Continue ReadingBetter Call Saul? Not Always. The Risks of the Negligent Referral
Fans of the popular series “Breaking Bad” will be familiar with the trials and tribulations of Saul Goodman, an attorney who frequently receives and accepts referrals to handle all types of legal issues. Saul provides the perfect example of the real world risks facing referring attorneys when the subsequent professional commits malpractice.
When referring a matter, an attorney has a duty to ensure that the successor attorney is competent and trustworthy. In such a referral arrangement, agency principles apply: the referring attorney …
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